How do I change my email?
Published on Sep 6, 2023Updated on Apr 4, 20242 min read1,844
On the app
- Open the OKX app, go to User Center, and select Profile
Select User Center at the top left corner - Find Security and select Security center , before selecting Email verification
- Select Change email address
- Enter your email address in the New email address field
- Select Send code in both the Verify new email address and Verify current email address fields. We'll send a 6-digit verification code to both your new and current email. Enter the code accordingly
- Enter the two-factor authentication (2FA) code to continue (if any)
- You'll receive an email confirmation in your new email upon successfully changing your email
Note: you're not allowed to perform withdrawal within 24 hours after you've changed your email address.
On the web
- Go to Profile and select Security
- Find Email verification and select Change email
- Enter your email address in the New email field
- Select Send code in both the New email verification and Current email verification fields. We'll send a 6-digit verification code to both your new and current email. Enter the code accordingly
- Enter the two-factor authentication (2FA) code to continue (if any)
- You'll receive an email confirmation in your new email upon successfully changing your email
Note: you're not allowed to perform withdrawal within 24 hours after you've changed your email address.