How to avoid deposit of unsupported tokens?

Published on Oct 16, 2024Updated on Nov 27, 20242 min read35

When making a deposit, ensure that the token you select is supported on our platform. To avoid depositing unsupported tokens, here are some suggestions:

  • Review the supported token list

    • Before depositing, visit our website to check the latest list of supported tokens. Ensure that the token you choose is on this list.

  • Check deposit information

    • If you are unable to select the corresponding token, network chain, or matching contract address during the deposit process, pause the transaction.

  • Consult customer support

    • If you have any questions about the supported status of a particular token, contact our customer support for accurate information and guidance.

  • Stay updated

    • As the digital asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens.

Note: by following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.

Disclaimer
This content is provided for informational purposes only and may cover products that are not available in your region. It is not intended to provide (i) investment advice or an investment recommendation; (ii) an offer or solicitation to buy, sell, or hold digital assets, or (iii) financial, accounting, legal, or tax advice. Digital asset holdings, including stablecoins and NFTs, involve a high degree of risk and can fluctuate greatly. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition. Please consult your legal/tax/investment professional for questions about your specific circumstances. Information (including market data and statistical information, if any) appearing in this post is for general information purposes only. While all reasonable care has been taken in preparing this data and graphs, no responsibility or liability is accepted for any errors of fact or omission expressed herein. Both OKX Web3 Wallet and OKX NFT Marketplace are subject to separate terms of service at www.okx.com.

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