P2P featured ad policy (MENA region)

Published on Apr 6, 2024Updated on Apr 6, 20242 min read3

This policy outlines the eligibility criteria and selection process for featuring ads on our P2P marketplace. Featured ads are displayed at the top of the marketplace, offering increased visibility and potential for higher trading volume for eligible merchants.

  • Merchant Tier: only Diamond Merchants are eligible for featured ad.

  • Performance Metrics: merchants must meet specific performance metrics, including:

    • High order completion rate: the maker must demonstrate consistent ability to fulfill trade commitments.

    • Low order cancellation rate: the maker must maintain a low cancellation rate.

    • Postive user reviews: the maker must be responsible and conduct ethical conduct.

    • Adhere to liquidity and availability requirements.

What's the liquidity & availability requirement?

  • The maker must demonstrate consistent online presence during the featured ad period.

  • Merchants must maintain a minimum available balance in their relevant fiat currency throughout the featured ad duration.

What's the selection process?

  • OKX P2P team will proactively identify and invite Diamond Merchants who meet the eligibility criteria.

  • Invited merchants will receive an email notification outlining the terms of the featured ad program, including:

    • Duration of the featured placement (maximum 2 days)

  • Merchants can accept or decline the invitation to participate in the featured ad program.

What are the additional considerations?

  • OKX P2P reserves the right to modify or suspend the featured ad program at any time without prior notice.

  • OKX P2P retains the discretion to remove merchants from the featured ad program if they no longer meet the eligibility criteria or violate platform regulations.

  • This policy is subject to periodic reviews and updates to ensure its effectiveness and alignment with evolving market dynamics.

You may reach out to us via p2p@okx.com.

Disclaimer
P2P (peer-to-peer) transactions are trades carried out directly between two users. After the buyer and seller are matched on our OKX.COM platform (the "Platform"), the parties shall verify their identities by cross-checking the name of the name of fund sender and against the name of the account holder. The seller shall confirm that the names match before they release the tokens in the P2P OKX platform. OKX does not perform this verification on behalf of the parties in the P2P transaction.

Your use of the OKX P2P trading services and all information, materials and other content (including that of third parties) included in or accessible from OKX P2P trading services is solely at your own risk. OKX's sole responsibility is to facilitate the digital asset transaction process on the Platform. All payments are final upon completion unless otherwise required by law. OKX has neither the right or obligation to resolve any dispute or claim arising from a completed payment. OKX shall not be liable for any losses that may result in or arise from a completed payment.

The buyer/seller may directly contact you to verify your identity or obtain additional information to complete the transaction and/or payment. Such communications or exchange of information may take place outside the Platform. Any such communications between you and the buyer/seller are not controlled or managed by OKX. OKX shall not be responsible for any losses that you may incur arising or resulting from any such communications between you and the buyer/seller.

Third parties, such as verification service providers, escrow agents, payment providers, custodians, and/or banking partners may be involved in any OKX P2P trading services transactions. You may be subject to the terms and conditions of these third parties. OKX shall not be responsible for any losses that arise or result from any third parties.

How can I be eligible for the P2P featured ad?
What's the liquidity & availability requirement?
What's the selection process?
What are the additional considerations?
I'm a diamond merchant and I'd like to be featured?