Deposit Match FAQ
What is the Deposit Match Campaign?
Earn rewards from your Net Deposits made during the Offer Period. You can use the rewards toward your next trade or just HODL - the choice is yours.
How does it work?
Step 1: Opt in
Join the Deposit Match campaign during the Offer Period.
Step 2: Deposit funds
Deposit eligible assets during the Offer Period. Your reward is based on your Net Deposit, after taking into account applicable withdrawals.
Step 3: Maintain your net deposit balance
Maintain the required balance throughout the reward payout period to receive rewards on schedule.
Step 4: Receive your reward
Rewards will be paid according to the campaign's payout schedule. For example, by participating in an 8% Deposit Match campaign with rewards paid in USDG, you will receive a total of 4000 USDG from a Net Deposit of $50,000.
Important: Your Net Deposit is calculated from the start of the offer period, not from when you opt in. Withdrawing existing funds after the offer begins and subsequently redepositing them will not increase your Net Deposit balance.
FAQ
1. Who can join the Deposit Match Campaign?
The Deposit Match campaign is open to Singapore customers who have successfully qualified as Accredited Investors. You must complete identity verification and Accredited Investor verification before joining the campaign.
2. When can I participate?
You can opt in at any time during the Offer Period. However, your Net Deposit is calculated based on activity from the start of the Offer Period, regardless of when you opt in.
3. How is Net Deposit calculated?
Net deposit is calculated as deposits minus withdrawals made during the Offer Period. Your Net Deposit calculation begins from the start of the Offer Period, not from the date you opt-in.
Withdrawing and redepositing existing funds will not increase your Net Deposit, as withdrawals will be deducted. Withdrawals include fiat withdrawals, crypto withdrawals (on-chain or to other OKX users) or transferring funds to OKX Pay.
Funds already in your OKX account prior to the start of the Offer Period will not count towards deposits.
Example | |
|---|---|
Balance at start of Offer Period | $100,000 |
Withdrawals during Offer Period (regardless of when you opt-in) | $50,000 |
Valid Deposits during Offer Period | $70,000 |
Net Deposit at the end of Offer Period | $20,000 (= 70,000 - 50,000) |
4. Where can I see my progress?
Open the OKX app, click the top left button → Deposit Match → View Offer.
During the Offer Period, you will be able to view:
Your current Net Deposit.
Offer Period
Rewards Payout Period
5. How much do I need to deposit?
To qualify for rewards, your Net Deposit over the Offer Period must meet the Minimum Net Deposit specified for the campaign.
6. What types of deposits count towards my Net Deposit?
The following types of deposits will increase your Net Deposit:
SGD or USD deposits via PayNow, bank transfer, or wire transfer.
On-chain deposits of supported crypto. Transfers from other OKX users are excluded.
Direct crypto purchases on OKX using a debit card, Apple Pay, Google Pay, or GrabPay.
Important: A deposit counts only once the funds are credited to your account, not when you initiate the transaction. Deposit early to allow enough processing time before the offer ends.
7. What happens if I withdraw funds?
Withdrawals made during the Offer Period will be deducted from your Net Deposit.
If a withdrawal during the Reward Payout Period reduces your Net Deposit balance below its level at the end of the Offer Period, you must restore the balance before the applicable payout date to remain eligible for the reward payout. Otherwise, the reward will not be paid.
Example | Eligibility at Payout Date | |
|---|---|---|
Net Deposit at the end of the Offer Period | $50,000 | |
Withdrawals made after the end of the Offer Period, before the 1st payout date | $30,000 | |
Net Deposit balance at the 1st payout date | $20,000 (less than $50,000) | You are ineligible for 1st payout and reward installment is forfeited |
Valid deposits made after the 1st payout date, before the 2nd payout date | $30,000 | |
Net Deposit balance at the 2nd payout date | $50,000 (as per Net Deposit at end of Offer Period) | You are eligible and will receive the 2nd payout |
8. When will I receive my rewards, and how long must I maintain my net deposit balance?
Your reward will be distributed over the Reward Payout Period.
To receive each payout, you must maintain your net deposit balance at or above the level recorded at the end of the Offer Period. If your net deposit falls below this level, restore it before the next payout date; otherwise, you will not receive that payout.
9. Why haven’t I received my rewards?
You may not receive a reward if:
Your Net Deposit at the end of the Offer Period was below Minimum Net Deposit.
A withdrawal during the Reward Payout Period reduced your Net Deposit below the level recorded at the end of the Offer Period, and you did not restore it before the next payout date.
10. Can I trade with the funds I deposit?
Yes, you can trade with your deposited funds. Trading activity alone will not affect your net deposit calculation; only eligible deposits and withdrawals are taken into account.
11. How is my reward calculated?
Your total reward is calculated as a percentage of your Net Deposit recorded at the end of the Offer Period.
Example: 8% Deposit Match with rewards paid over 10 payouts | |
|---|---|
Net Deposit recorded at the end of Offer Period | $50,000 |
Net Deposit at each payout date | $50,000 |
Total Rewards over 10 payouts (8% of Net Deposit) | $4000 |
Rewards at each payout date | $400 |
12. Can I trade with the funds I deposit?
Yes, you can trade with your deposited funds.
Trading activity alone will not affect your net deposit calculation; only eligible deposits and withdrawals are taken into account.
Questions?
We encourage customers to review these changes and adjust trading strategies as needed. For more details, please contact Customer Support.