Dedicated email address for P2P users
Published on Jun 16, 2023Updated on Apr 4, 20242 min read
To continue providing the best P2P trading experience, we're thrilled to introduce our new and enhanced communication channel - p2p@okx.com
Starting from June 16, 2023, all P2P users can direct their feedback, inquiries, and requests regarding their trades to this dedicated email address. This streamlined approach provides a heightened level of privacy and protection for your communications with us, while enhancing our responsiveness.
Do note that p2p@okx.com isn't the channel for updates on your P2P disputes. For dispute-related matters, please continue to reach out to customer support (support@okx.com), or refer to How do I raise a dispute via the OKX app or web platforms.
Thank you for your continued support.
OKX team,
June 16, 2023