FAQ

Top questions

OKX Outcomes League Season 3: Where Futures Begin, Share $250,000 in Rewards
Published on Oct 14, 2026Updated on Oct 15, 202610
How can I check whether I registered an individual or corporate account?
Published on Oct 8, 2026Updated on Oct 8, 20266
Why do I need to verify my private wallet address, and how do I do it?
Published on Oct 1, 2026Updated on Oct 16, 2026
What is a Satoshi test, and how do I complete it?
Published on Oct 1, 2026Updated on Oct 16, 2026
Why is my crypto deposit locked, and how do I unlock it?
Published on Oct 1, 2026Updated on Oct 16, 2026227
Can’t find your wallet? Learn how to complete digital signature verification
Published on Oct 1, 2026Updated on Oct 16, 20262
Why is my crypto withdrawal asking for information, and what do I need to do?
Published on Oct 1, 2026Updated on Oct 16, 2026
OKX Shield FAQ
Published on Oct 1, 2026Updated on Oct 16, 20263
How to set up and use OKX Shield
Published on Oct 1, 2026Updated on Oct 8, 202638
Introducing Pay Loyalty Program
Published on Oct 1, 2026Updated on Oct 2, 20263
Hardware Wallet Verification FAQ
Published on Sep 25, 2026Updated on Oct 1, 2026
Why hasn't my deposit been credited?
Published on Sep 22, 2026Updated on Sep 22, 20266

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