FAQ

Top questions

How to Manually Request a Refund on the Relay Bridge Website
Nov 4, 2026Published on Nov 4, 2026Nov 4, 2026Updated on Nov 4, 20265
What is the OKX Card?
Oct 28, 2026Published on Oct 28, 2026Nov 5, 2026Updated on Nov 5, 2026
What is Available credit vs. Reserved balance?
Oct 28, 2026Published on Oct 28, 2026Oct 30, 2026Updated on Oct 30, 20261
How do I get a refund or dispute a card transaction?
Oct 28, 2026Published on Oct 28, 2026Oct 30, 2026Updated on Oct 30, 2026
How do Autopay and Manual repayment work?
Oct 28, 2026Published on Oct 28, 2026Oct 30, 2026Updated on Oct 30, 2026
OKX Card Cashback Program FAQ
Oct 28, 2026Published on Oct 28, 2026Oct 30, 2026Updated on Oct 30, 2026
OKX Card - Referral Program FAQ
Oct 28, 2026Published on Oct 28, 2026Oct 30, 2026Updated on Oct 30, 2026
Who can apply for the OKX Card, and how do I apply?
Oct 28, 2026Published on Oct 28, 2026Oct 30, 2026Updated on Oct 30, 2026
How do I read and download my card statement?
Oct 28, 2026Published on Oct 28, 2026Oct 30, 2026Updated on Oct 30, 2026
OKX Card - PIN FAQ
Oct 28, 2026Published on Oct 28, 2026Oct 30, 2026Updated on Oct 30, 2026
OKX Card - Subscription Rebates FAQ
Oct 28, 2026Published on Oct 28, 2026Oct 30, 2026Updated on Oct 30, 2026
What should I do if my OKX Card is compromised or temporarily blocked?
Oct 28, 2026Published on Oct 28, 2026Oct 30, 2026Updated on Oct 30, 2026

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