Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Jul 28, 20254,967
Why hasn't my withdrawal arrived in the account?
Updated on Jul 24, 202517,957
How do I create passkeys? (app)
Updated on Jul 22, 20259,327
How do I stay safe from phishing SMS using the name 'OKX'?
Updated on Jul 4, 2025284
How do I use a physical security key to protect my account?
Updated on May 8, 20258,097
Getting started
A beginner's guide to identity verification
Updated on Jul 29, 20256,099
How do I link an authenticator app?
Updated on Jun 17, 202513,908
Why hasn't my deposit been credited?
Updated on Jun 18, 202512,513
Why hasn't my withdrawal arrived in the account?
Updated on Jul 24, 202517,957
Do I need to pay fees for deposit and withdrawal?
Updated on Jun 4, 20255,260
FAQ
View more