FAQ

Crypto deposit

How do I find my deposit address and tag/memo/comment?
Published on Aug 22, 2023Updated on Jan 14, 202665,291
How do I make a deposit? (web)
Published on Aug 13, 2023Updated on Oct 20, 20257,075
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Jan 19, 202613,452
What are untradable assets?
Published on Sep 26, 2023Updated on Oct 24, 20253,835
What could be the reasons your transaction isn't visible?
Published on Oct 17, 2024Updated on Sep 3, 20251,480
How do I select the correct network for my crypto withdrawals and deposits?
Published on Aug 22, 2023Updated on Jan 4, 202621,131
Why is my deposit/withdrawal suspended?
Published on Aug 31, 2023Updated on Nov 12, 2025925
How do I check my deposit progress?
Published on Aug 13, 2023Updated on Jan 7, 20268,666
How long does it take for a deposit to be completed?
Published on Oct 17, 2024Updated on Jan 1, 2026357
What's USDT0 and how do I use it?
Published on Sep 12, 2025Updated on Jan 20, 202614
Where can I find the minimum deposit amount required for non-BTC?
Published on Oct 16, 2024Updated on Oct 24, 202548
What should I do if I deposit to the wrong address?
Published on Oct 15, 2024Updated on Sep 3, 2025219
Why can’t I see or use my crypto balance?
Published on Oct 14, 2025Updated on Jan 9, 20262
How to avoid deposit of unsupported tokens?
Published on Oct 16, 2024Updated on Sep 3, 2025343
Why is my deposit locked?
Published on Dec 19, 2023Updated on Dec 23, 2025955

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