Dedicated email address for P2P users
Gepubliceerd op 16 jun 2023Geüpdatet op 4 apr 20242 min. leestijd
To continue providing the best P2P trading experience, we're thrilled to introduce our new and enhanced communication channel - p2p@okx.com
Starting from June 16, 2023, all P2P users can direct their feedback, inquiries, and requests regarding their trades to this dedicated email address. This streamlined approach provides a heightened level of privacy and protection for your communications with us, while enhancing our responsiveness.
Do note that p2p@okx.com isn't the channel for updates on your P2P disputes. For dispute-related matters, please continue to reach out to customer support (support@okx.com), or refer to How do I raise a dispute via the OKX app or web platforms.
Thank you for your continued support.
OKX team,
June 16, 2023