Support center
Here to help you 24/7
Top questions
How do I buy and sell crypto with a third party?
Updated on Sep 17, 2025610
Why can't I join or claim rewards from a campaign?
Updated on Oct 24, 202511,251
How do I find my deposit address and tag/memo/comment?
Updated on Oct 20, 202560,378
How do I verify an individual account?
Updated on Oct 9, 202529,164
I haven't received the SMS code
Updated on Oct 23, 202529,380
Getting started
A beginner's guide to identity verification
Updated on Oct 9, 20256,289
How do I make a deposit? (app)
Updated on Sep 24, 2025134,351
How do I link an authenticator app?
Updated on Sep 8, 202514,787
How do I make a withdrawal? (app)
Updated on Sep 19, 20254,991
Why hasn't my deposit been credited?
Updated on Oct 23, 202513,156
FAQ
View more