FAQ

Deposit and withdrawal

How do I make a deposit? (app)
Published on Aug 22, 2023Updated on Apr 14, 2025109,526
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Apr 16, 20253,621
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Apr 18, 202511,439
How do I make a deposit? (web)
Published on Aug 13, 2023Updated on Apr 16, 20254,327
How do I make a withdrawal? (web)
Published on Aug 22, 2023Updated on Apr 16, 20251,209
How do I check my deposit progress?
Published on Aug 13, 2023Updated on Apr 16, 20256,733
How do I find my deposit address and tag/memo/comment?
Published on Aug 22, 2023Updated on Apr 18, 202549,419
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Apr 1, 202516,677
What should I do if my withdrawal isn't successful?
Published on Oct 17, 2024Updated on Apr 1, 2025122
How do I select the correct network for my crypto withdrawals and deposits?
Published on Aug 22, 2023Updated on Apr 16, 202519,348
What should I do if the other platform didn't receive my withdrawal?
Published on Oct 18, 2024Updated on Apr 9, 2025323
What should I do if I accidentally deposit crypto that OKX doesn't support?
Published on Sep 26, 2023Updated on Apr 16, 20251,073
What's Satoshi test and how do I complete it?
Published on May 28, 2024Updated on Apr 1, 202529
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Apr 9, 20255,064
Crypto available for withdrawal FAQ
Published on Jan 25, 2024Updated on Apr 1, 20253,219

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