FAQ

A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Sep 9, 20256,200
How do I make a deposit? (app)
Published on Aug 22, 2023Updated on Sep 3, 2025128,948
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Sep 8, 202514,357
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Sep 8, 20254,649
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Sep 2, 202512,771
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Sep 8, 202518,519
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Sep 8, 20255,325
What's demo trading and how do I use it?
Published on Dec 12, 2023Updated on Jun 7, 2025839
What's OKX Web3 wallet?
Published on Sep 5, 2023Updated on Sep 9, 202598,154
How do I create/import an OKX wallet?
Published on Aug 24, 2023Updated on Sep 9, 20253,516
What's a private key/seed phrase?
Published on Aug 24, 2023Updated on Sep 9, 20252,243
How do I manage my assets in my OKX wallet? (app)
Published on Sep 25, 2023Updated on Sep 9, 202516,125
What should I do if I forget my OKX wallet password?
Published on Oct 28, 2022Updated on Sep 9, 202511,703
OKX wallet FAQ
Published on Aug 24, 2023Updated on Sep 9, 20252,762
How do I verify my identity with Singpass?
Published on Sep 13, 2024Updated on Sep 9, 20252

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