Support center
Here to help you 24/7
Top questions
My account says “We need to know more about you.” What should I do?
Updated on Aug 28, 2026
How do I update my verified name, identity information, document, or country of residence?
Updated on Aug 28, 2026
Individual identity verification eligibility, review time and supported identity documents
Updated on Aug 28, 2026
Institutional verification: status, tasks, rejection and information updates
Updated on Aug 28, 2026
Identity linked to another account: verification and ownership FAQ
Updated on Aug 28, 2026
Getting started
OKX Beginner's Guide
Updated on Aug 11, 20264
A beginner's guide to identity verification
Updated on Aug 11, 202610
What's demo trading and how do I use it?
Updated on Aug 20, 20261,047
Why hasn't my deposit been credited?
Updated on Aug 26, 202614,445
How do I link an authenticator app?
Updated on Aug 25, 202617,058
FAQ
View more








