FAQ
Account management and security
- How do I add my emergency contact?Published on 24 Jul 2025Updated on 24 Jul 2025
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 4 Apr 2025128
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 11 Jul 20251,465
- How do I register an account on OKX?Published on 23 May 2024Updated on 21 Jul 202521,285
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 17 Jun 202513,846
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 22 Jul 20259,281
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 22 Jul 20253,428
- How do I update my login password?Published on 22 Aug 2023Updated on 24 Apr 202526
- How do I reset my Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 21 Apr 20256
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 20 May 20253,595
- What is sub-account?Published on 22 Aug 2023Updated on 1 Apr 20251,595
- How do I change my email?Published on 6 Sept 2023Updated on 17 Jun 20253,483
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 17 Jun 20252,264
- How do I change my phone number?Published on 7 Sept 2023Updated on 17 Jun 202512,389
- How do I update my authenticator app?Published on 1 Aug 2024Updated on 21 Apr 202545