FAQ
Account management and security
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 4 Apr 202552
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 4 Jun 202513,311
- How do I register an account on OKX?Published on 23 May 2024Updated on 27 Apr 202519,925
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 30 Apr 20258,626
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 30 Apr 20253,177
- How do I update my login password?Published on 22 Aug 2023Updated on 24 Apr 202526
- How do I reset my Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 21 Apr 20253
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 20 May 20253,481
- What is sub-account?Published on 22 Aug 2023Updated on 1 Apr 20251,561
- How do I change my email?Published on 6 Sept 2023Updated on 8 Jun 20253,349
- How do I change my phone number?Published on 7 Sept 2023Updated on 8 Jun 202511,927
- How do I update my authenticator app?Published on 1 Aug 2024Updated on 21 Apr 202522
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 1 Apr 202512,305
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 May 20255,182
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 1 Apr 20252,303