FAQ

Deposit and withdrawal

How do I make a deposit? (app)
Published on 22 Aug 2023Updated on 14 Apr 2025109,526
How do I make a withdrawal? (app)
Published on 22 Aug 2023Updated on 16 Apr 20253,621
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Published on 21 Oct 2024Updated on 1 Apr 202550
Why hasn't my deposit been credited?
Published on 1 Sept 2023Updated on 18 Apr 202511,439
How do I make a deposit? (web)
Published on 13 Aug 2023Updated on 16 Apr 20254,327
How do I make a withdrawal? (web)
Published on 22 Aug 2023Updated on 16 Apr 20251,209
How do I check my deposit progress?
Published on 13 Aug 2023Updated on 16 Apr 20256,733
How do I find my deposit address and tag/memo/comment?
Published on 22 Aug 2023Updated on 18 Apr 202549,419
Why hasn't my withdrawal arrived in the account?
Published on 22 Aug 2023Updated on 1 Apr 202516,677
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Published on 10 May 2023Updated on 22 Apr 2025166
What should I do if my withdrawal isn't successful?
Published on 17 Oct 2024Updated on 1 Apr 2025122
How do I select the correct network for my crypto withdrawals and deposits?
Published on 22 Aug 2023Updated on 16 Apr 202519,348
What should I do if the other platform didn't receive my withdrawal?
Published on 18 Oct 2024Updated on 9 Apr 2025323
What should I do if I accidentally deposit crypto that OKX doesn't support?
Published on 26 Sept 2023Updated on 16 Apr 20251,073
What's Satoshi test and how do I complete it?
Published on 28 May 2024Updated on 1 Apr 202529

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