FAQ
Account management and security
- How do I join a video call with customer support?Published on 26 Aug 2025Updated on 4 Sept 20256
- How do I whitelist OKX Emails?Published on 26 Nov 2024Updated on 8 Sept 202539
- How do I close my account? (app)Published on 22 Aug 2023Updated on 8 Sept 2025842
- How do I freeze my account? (app)Published on 11 Jul 2024Updated on 8 Sept 20255
- How do I change my phone number?Published on 7 Sept 2023Updated on 8 Sept 2025
- How do I update my email?Published on 6 Sept 2023Updated on 8 Sept 20251
- How do I close my account? (web)Published on 22 Aug 2023Updated on 8 Sept 2025427
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 8 Sept 2025552
Showing 31-38 of 38 articles