A gift for the New Year

Thank you for your continued support of OKX. The 2026 EOY New Year Gift is coming soon. Eligible users will have the opportunity to claim a limited-edition physical gift box.

Schedule

- Eligibility assessment period: October 4, 2026, 00:00 – October 17, 2026, 23:55 (UTC+8).

- Claim-card availability window: October 19, 2026, 10:00 – October 24, 2026, 23:55 (UTC+8), displayed and available only to eligible users.

- Size selection and address-submission window: October 19, 2026, 10:00 – October 24, 2026, 23:55 (UTC+8), available only to eligible users.

Eligibility

During the eligibility assessment period, users may qualify through either of the following routes:

1. Average daily assets during October 4–October 17, 2026 meet the VIP1 threshold applicable to the user’s jurisdiction; or

2. Based on the October 17, 2026 trading-tier snapshot, the rolling 30-day trading volume reflected in that snapshot meets the VIP1 threshold applicable to the relevant user.

Only eligible users will see and access the gift-box claim entry in My Rewards. Eligible users may also claim through the homepage banner. VIP thresholds and available products may vary by jursidction. Please refer to the VIP landing page accessed from the upper-left corner of the OKX App for the thresholds applicable to you.

Frequently Asked Questions

Q: Do I need to click “Join Campaign” on the campaign page?

A: No. You do not need to click “Join Campaign.” You are eligible as long as you meet the campaign requirements and may claim the New Year gift.

Q: Are trading volume and asset holdings in sub-accounts counted for this campaign?

A: Under OKX VIP rules, the master account’s VIP tier is determined by the combined assets and trading volume of the master account and all sub-accounts. Sub-account trading volume and asset holdings are therefore included in the master account’s VIP eligibility assessment; sub-accounts cannot participate or claim the gift independently.

Q: What time does the trading-tier snapshot use, and is it the same as the fee-tier snapshot time?

A: The trading tier is based on the trading-tier snapshot at 23:55 (UTC+8) on October 17, 2026. The rolling 30-day trading volume follows the definitions and data shown on the VIP landing page in the upper-left corner of the OKX App.

Q: How are average daily assets calculated? If I hold 1,500,000 USDT equivalent for only one day during the eligibility period, would I meet the VIP 1 asset threshold?

A: Average daily assets are calculated over 14 calendar days, from October 4 to October 17, 2026. Multiple asset snapshots are taken each day, and the snapshots taken that day are averaged before calculating the 14-day average daily assets.

If assets are 0 for the first 13 days and the asset value used for assessment on one day is 1,500,000 USDT equivalent, average daily assets are calculated as 1,500,000 ÷ 14 = 107,142.86 USDT equivalent. Eligibility remains subject to the VIP 1 asset threshold for the user’s jurisdiction and the final eligibility verification. If the VIP 1 asset threshold for the user’s jurisdiction is 100,000 USDT equivalent, the requirement is met.

The daily asset value is based on the average of multiple snapshots taken during the day. To help ensure that your assets meet the requirements, please avoid frequent transfers in and out during the day.

Q: Can I change my delivery address, recipient information, or size before shipment?

A: The delivery address and recipient information can be changed before shipment. Once size selection is submitted, it cannot be changed. Please choose carefully.

Q: Can KYB users claim swag?

A: KYB users do not participate in this campaign. If you need to claim the swag, please contact your institutional RM directly.

Q: What happens if I do not claim the gift during the campaign period and the application channel closes?

A: Please complete the gift claim, size selection, and delivery-address submission within the campaign period. Failure to complete these steps by the deadline will result in forfeiture of eligibility. No reissue or extension will be provided.

Q: If my account shows VIP 1 when I register, am I automatically eligible?

A: Not necessarily. You must still meet the applicable requirements at the eligibility assessment point. You will not be eligible if your average daily assets or trading-tier snapshot does not meet the VIP 1 threshold shown on the VIP landing page in the upper-left corner of the OKX App.

Q: Do VIP trial status, temporary tier upgrades, or fee-discount tiers count toward eligibility?

A: No. VIP trial status, temporary tier upgrades, and fee-discount tiers are not used to determine campaign eligibility. Eligibility is based on the average daily asset or trading-volume criteria, using the definitions and data shown on the VIP landing page in the upper-left corner of the OKX App.

Q: How many days are used to calculate average daily assets?

A: Average daily assets are calculated over 14 calendar days, from October 4 to October 17, 2026.

Q: How can I check the VIP 1 threshold for my jurisdiction?

A: In the OKX App, access the VIP landing page from the upper-left corner to view the VIP thresholds and calculation methodology applicable to your jurisdiction. You may also refer to What is OKX VIP and how do I qualify?.

Q: If my assets were 0 for the first 13 days and 1,500,000 USDT equivalent on October 17, what are my average daily assets? Would I be eligible to claim the gift?

A: Your average daily assets would be 107,142.86 USDT equivalent (1,500,000 ÷ 14). If the VIP 1 asset threshold for your jurisdiction is 100,000 USDT equivalent, you would meet the requirement and be eligible to claim the New Year gift. Your daily asset value is based on the average of multiple snapshots taken during the day. To help ensure that your assets meet the requirements, please avoid frequent transfers in and out during the day.

Q: What time and period does the October 17 trading-tier snapshot cover?

A: The snapshot is based on system records at 23:55 (UTC+8) on October 17, 2026. The rolling 30-day cumulative trading volume used for the trading tier follows the definitions and data shown on the VIP landing page in the upper-left corner of the OKX App.

Important Notes

1. This campaign offers limited-edition physical gift boxes only. They cannot be exchanged for USDT, cash, or any other alternatives.

2. Gift boxes are available in limited quantities and will be distributed in accordance with campaign rules, subject to stock availability and final eligibility verification.

3. Only eligible users may claim a gift box, select a size, and submit a delivery address within the specified period. Failure to complete all required steps within the stipulated timeframe will result in forfeiture of eligibility. No extensions or replacements will be provided.

4. Delivery of the gift boxes is limited to designated eligible locations. Shipping is unavailable to the following 29 countries or regions: Iraq, Egypt, Senegal, Ecuador, Venezuela, South Africa, Jordan, Tanzania, Argentina, Norway, the Dominican Republic, Ghana, Montenegro, Israel, Georgia, Azerbaijan, Colombia, the Cayman Islands, Serbia, Cyprus, Chile, Switzerland, Seychelles, the Bahamas, Moldova, and India.

5. If your delivery address is located in any of the countries or regions listed above, OKX will be unable to arrange delivery. No USDT, cash, or other form of compensation will be provided.

6. Before submitting your delivery address, please ensure that international delivery is available in your location. Eligibility will be forfeited if delivery cannot be completed due to an incomplete or invalid address, local laws or regulations, or logistics restrictions.

7. Please ensure that your selected size, name, phone number, and delivery address are true, accurate, and complete. Once submitted, delivery details generally cannot be changed.

8. Gift boxes require approximately one month for preparation. Shipping will be arranged as soon as preparation is complete, with deliveries expected to begin from December 2026. Delivery times may vary by country or region and are subject to the carrier and destination.

9. Please stay tuned for further updates through the OKX App, website banners, and official social media channels.

By submitting your personal details, including your name, contact information, and delivery address, you consent to their collection, use, and disclosure to our authorised delivery partners solely for processing and delivering your gift box. Your information will not be used for any other purpose and will be handled in accordance with our Privacy Policy.