How do I make a withdrawal? (web)

Published on Aug 22, 2023Updated on May 31, 20244 min read728

There are 2 withdrawal methods on OKX:

Getting started

Log in to your account at okx.com, go to the Assets and select Withdraw

Assets to Withdraw on Top Right

Opening withdraw page

On-chain withdrawal

  1. Select crypto to withdraw and on-chain withdrawal method

    Withdrawal in Funding for Web

    Select crypto and on-chain withdrawal method to withdraw

  2. Complete the withdrawal details and select Next

    • Fill in Address/domain
      Note: you can enable whitelist mode to protect your assets.

    • Select the withdrawal network from available options
      Note:
      normally the system will automatically match the network for the selected address; if there are multiple networks available, you need to ensure the withdrawal network selected is the same as the deposit network in other exchanges or wallets to avoid any losses.

    • Amount
      Note: the withdrawal amount should be more than the minimum amount but can't exceed the limit based on your verification level.

    • Fees
      Note: the network fee can vary between networks and is determined by blockchain.

      Withdrawal on Web full

      Fill in withdrawal details on the on-chain withdrawal page

  3. Complete the 2FA verification and select Confirm, your withdrawal order will be submitted

    Withdrawal verification on Web

    Withdrawal verification for on-chain withdrawal

Note: some cryptos (for example, XRP) may require tags to complete the withdrawal, which is usually a sequence of numbers. It's necessary to fill in both the withdrawal address and the tag, otherwise, the withdrawal will be lost.

4. The withdrawal submitted pop-up notice will appear once the submission is done.

Withdrawal submission popup on Web

Submitted withdrawal pop-up to notify user

Internal transfer

  1. Select crypto to withdraw and internal (free) withdrawal method

    Internal Withdrawal on Web

    Select crypto and internal withdrawal method to withdraw

  2. Complete the withdrawal details and select Next

    • Select recipient and account info (Phone number / Email / Sub-account)

    • Amount
      Note:
      the withdrawal amount should be more than the minimum amount but can't exceed the limit based on your verification level.

      Internal Withdrawal in Web Full

      Fill in withdrawal details on the internal withdrawal page

Note: the withdrawal recipient needs to be a verified user, learn more on how you can be verified here.

3. Complete the 2FA verification and select Confirm, your withdrawal order will be submitted

Internal withdrawal verification on Web

Withdrawal verification for internal transfer

Note: if you changed your mind, you can cancel the request within 1 minute and no fees will be charged.