FAQ
Individual verification
- How do I complete the required tasks shown in the app?Published on 3 Jul 2025Updated on 10 Jul 202512
- What's KYC: What to expect and why it matters?Published on 24 Jun 2025Updated on 9 Sept 202517
- Knowledge test FAQPublished on 3 Jun 2025Updated on 9 Sept 20252
- What do I need to do when I change my country of residence?Published on 10 Apr 2025Updated on 9 Sept 2025160
- How do I qualify as an Accredited Investor?Published on 8 Apr 2025Updated on 9 Sept 2025
- Understanding the risks of using digital payment token servicesPublished on 17 Jun 2025Updated on 17 Jun 20252
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on 24 Dec 2024Updated on 9 Sept 2025454
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on 24 Dec 2024Updated on 9 Sept 20251
- A beginner's guide to identity verificationPublished on 25 Sept 2023Updated on 9 Sept 20256,215
- How do I submit my proof of address (POA)?Published on 5 Sept 2023Updated on 11 Sept 2025773
- Why am I asked to confirm my personal details again?Published on 19 Mar 2025Updated on 9 Sept 202585
- How do I verify an individual account?Published on 25 Sept 2023Updated on 9 Sept 202528,607
- What documents are accepted as proof of sources of funds from decentralized finance?Published on 12 Nov 2024Updated on 9 Sept 202550
- Why did my identity verification fail?Published on 5 Sept 2023Updated on 9 Sept 202510,931
- Why did my identity verification fail?Published on 8 Aug 2024Updated on 1 Apr 202538
Showing 1-15 of 23 articles