FAQ
Account management and security
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Apr 4, 2025119
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Jul 11, 20251,458
- How do I register an account on OKX?Published on May 23, 2024Updated on Jun 10, 202520,957
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Jun 17, 202513,684
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Jul 9, 20259,098
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Apr 30, 20253,357
- How do I change my authenticator app?Published on Sep 11, 2023Updated on May 20, 20253,564
- What is sub-account?Published on Aug 22, 2023Updated on Apr 1, 20251,581
- How do I change my email?Published on Sep 6, 2023Updated on Jun 17, 20253,451
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Jun 17, 20252,068
- How do I change my phone number?Published on Sep 7, 2023Updated on Jun 17, 202512,287
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Apr 1, 202512,479
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on May 8, 20257,056
- How do I transfer/deposit crypto with my sub-accounts?Published on Aug 22, 2023Updated on Jun 20, 20253,156
- How do I download my account statements?Published on Nov 6, 2024Updated on May 27, 202526
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