FAQ
Account management and security
- How do I add my emergency contact?Published on 24 July 2025Updated on 24 July 2025
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 4 Apr 2025128
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 11 July 20251,465
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 17 June 202513,846
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 22 July 20259,281
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 22 July 20253,428
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 20 May 20253,595
- What is sub-account?Published on 22 Aug 2023Updated on 1 Apr 20251,595
- How do I change my email?Published on 6 Sept 2023Updated on 17 June 20253,483
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 17 June 20252,264
- How do I change my phone number?Published on 7 Sept 2023Updated on 17 June 202512,389
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 18 July 202512,552
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 May 20257,821
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 20 June 20253,316
- How do I download my account statements?Published on 6 Nov 2024Updated on 18 July 202527
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