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Account closure, automatic closure and cooling-off periods
Updated on Aug 28, 2026
My account says “We need to know more about you.” What should I do?
Updated on Aug 28, 2026
How do I update my verified name, identity information, document, or country of residence?
Updated on Aug 28, 2026
Individual identity verification eligibility, review time and supported identity documents
Updated on Aug 28, 2026
Institutional verification: status, tasks, rejection and information updates
Updated on Aug 28, 2026
Getting started
OKX Web3 FAQ
Updated on Aug 24, 2026161
OKX EEA Beginner's Guide
Updated on Aug 5, 202624
A beginner's guide to identity verification
Updated on Aug 25, 20266,513
Why hasn't my deposit been credited?
Updated on Aug 26, 202614,445
Why hasn't my withdrawal arrived in the account?
Updated on Aug 26, 202621,345
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