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Top questions

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Individual identity verification eligibility, review time and supported identity documents
Updated on Aug 28, 2026
Institutional verification: status, tasks, rejection and information updates
Updated on Aug 28, 2026
Identity linked to another account: verification and ownership FAQ
Updated on Aug 28, 2026
New User Bonus program FAQ
Updated on Aug 27, 2026
AI Builder Program Integration Guide
Updated on Aug 26, 20263

Getting started

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OKX Web3 FAQ
Updated on Aug 24, 2026161
OKX EEA Beginner's Guide
Updated on Aug 5, 202624
A beginner's guide to identity verification
Updated on Aug 25, 20266,513
Why hasn't my deposit been credited?
Updated on Aug 26, 202614,445
Why hasn't my withdrawal arrived in the account?
Updated on Aug 26, 202621,344

FAQ

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Pay

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