FAQ

Deposit and withdrawal

Do I need to pay fees for deposit and withdrawal?
Published on 1 June 2023Updated on 4 June 20255,193
What should I do if I accidentally deposit crypto that OKX doesn't support?
Published on 26 Sept 2023Updated on 16 Apr 20251,188
Crypto available for withdrawal FAQ
Published on 25 Jan 2024Updated on 1 Apr 20253,422
What should I do if I forget to fill in tag/memo?
Published on 15 Oct 2024Updated on 28 May 202583
What should I do if I deposit to the wrong address?
Published on 15 Oct 2024Updated on 1 Apr 2025124
How do I enable allowlist? (web)
Published on 14 Aug 2023Updated on 1 Apr 2025349
How do I check the status of my returned withdrawal?
Published on 30 Oct 2023Updated on 1 Apr 2025219
How do I check the number of block confirmations? (app)
Published on 22 Aug 2023Updated on 13 May 2025342
How do I enable allowlist? (app)
Published on 14 Aug 2023Updated on 13 May 20251,562
How do I check the number of block confirmations? (web)
Published on 22 Aug 2023Updated on 1 Apr 2025119
What could be the reasons your transaction isn't visible?
Published on 17 Oct 2024Updated on 22 Apr 2025324
How to avoid deposit of unsupported tokens?
Published on 16 Oct 2024Updated on 1 Apr 2025196
Travel Rule FAQ
Published on 20 July 2023Updated on 23 Aug 20244
How long does it take for a deposit to be completed?
Published on 17 Oct 2024Updated on 13 May 2025147
What are untradable assets?
Published on 26 Sept 2023Updated on 18 Apr 20253,408

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