- How do I add my emergency contact?Published on 24 July 2025Updated on 25 July 2025
- How do I complete the required tasks shown in the app?Published on 3 July 2025Updated on 10 July 20257
- What's KYC: What to expect and why it matters?Published on 24 June 2025Updated on 24 July 20256
- What do I need to do when I change my country of residence?Published on 10 Apr 2025Updated on 23 July 202529
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 4 Apr 2025128
- What should I expect when changing my country of residence to one within the European Economic Area (EEA)?Published on 18 Feb 2025Updated on 24 July 202547
- How do I start onboarding as an institutional user?Published on 10 Oct 2024Updated on 1 Apr 202530
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on 24 Dec 2024Updated on 17 July 2025332
- How do I fix errors when submitting my institutional verification?Published on 10 Oct 2024Updated on 1 Apr 202542
- A beginner's guide to identity verificationPublished on 25 Sept 2023Updated on 24 July 20256,089
- How do I check the status of my institutional verification?Published on 10 Oct 2024Updated on 1 Apr 202526
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 11 July 20251,469
- Know Your Business (KYB) FAQPublished on 29 Jan 2025Updated on 1 Apr 202524
- Beneficial Ownership FAQPublished on 10 Oct 2024Updated on 1 Apr 20254
- How do I submit my proof of address (POA)?Published on 5 Sept 2023Updated on 19 June 2025718
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