You may come across this warning (as shown below) when using the OKX app: "Your device seems to be running in an unsafe environment, which may cause security risks."
This is a security alert where the OKX system detects an abnormality in your device's environment, meaning the way you currently use OKX could lead to information leakage, resulting in asset loss via Trojan horse viruses or hackers.
In the past, the OKX app would crash to protect users' assets in such situations. However, considering the potential inconveniences for the users, OKX now shows security prompts. In this case, users need to adjust their devices' operating environment to ensure that the OKX app can be used in a safe environment to prevent asset loss.
What is an abnormality in your device's environment?
The OKX system will provide security prompts when you use your phone in the following situations: root, emulator, debug, hook, and virtual environments, amongst others.
As an example, there are a number of advantages of rooting your phone such as in-depth scanning, virus detection, removal of redundant system applications, and removal of notification advertising. However, doing this could also increase your device's vulnerability to viruses, system instability, privacy leaks and more.
Phone rooting does bring the user broader control. However, this access to root authority also means broader risks - which is why rooting is disabled on Android by default. When root access is enabled, Trojan horse viruses can attack the system through loopholes and pose security threats to your devices.
For this reason, the OKX app will show a security prompt if it detects your device is rooted to prevent the loss of assets.
What should be done?
If your OKX app prompts a "safety reminder," it's best to stop current operations on the app immediately and check the operating environment of your device to prevent safety risks. Depending on the scenario, please try the following:
If your phone is rooted, restore the phone to an unrooted state or download and log in to the OKX app on an unrooted device.
If you are using public wifi with security risks, switch to a private, safe network instead.
If suspicious applications are running on your device, scanning and removing the malware is recommended. Trojan horse viruses are likely to be present in browsers and input method applications.
When you encounter a security prompt from OKX, find the reason and resolve the issue before continuing to use the OKX app in order to protect your assets.