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New FCA rules going into effect soon

What’s changing?

Due to recent regulations introduced by the UK Financial Conduct Authority ("FCA"), starting 8 January 2024, there will be some important changes to the OKX experience for new and existing retail users in the UK.

In compliance with the upcoming rules, we are developing a new user experience that is compliant with the requirements set out in the Financial Promotions Regime, and we are excited to continue to offer crypto services to UK users.

Starting 8 January 2024, both new and existing UK customers must pass the two questionnaires as follows:

(1) Client categorisation: We will need to classify your investor profile and confirm that you understand the risks involved.

(2) Appropriateness assessment: We’re also required to ask you a series of questions about investing in cryptoassets.

The assessment is designed to test that you have sufficient knowledge and experience of the specific type of service or cryptoassets being promoted, and to ensure you understand the risk.

In line with these new requirements, those unable to complete the questionnaires or demonstrate a grasp of the risks will become ineligible to hold an OKX account.

Our belief in responsible trading

Some of the regulations provided by the FCA concern how exchanges should talk about the products and services they offer. The goal of the FCA is to make sure users are aware of the risks and tradeoffs associated with trading crypto, which takes the industry closer to the norms of traditional finance. All digital assets come with some degree of risk, and it is the duty of companies who offer them to be clear about it.We're happy to follow these regulations as they fully align with our long-held commitment to responsible trading. We see it as our duty, as one of the world's leading crypto exchanges by trading volume, to educate our customers about it, including:

- the importance of doing your own research

- why it matters to have and stick to a trading plan

- how to measure and mitigate counterparty risk

- how to implement risk management best practices

Some of you will have noticed that most of our videos end with a motto: Trade responsibly. For us, it's more than just a tagline — it's our mission.

If you have any immediate questions or require assistance, please do not hesitate to contact our customer service.

Disclaimer: Don't invest unless you're prepared to lose all the money you invest. Cryptocurrency is a high-risk asset and you should not expect to be protected if something goes wrong. Cryptocurrency is unregulated in the UK, thus protections such as the Financial Ombudsman or Financial Services Compensation Scheme will not be available. This announcement is provided for informational purposes only. It is not intended to provide: (i) investment advice or an investment recommendation; (ii) an offer or solicitation to buy, sell, or hold digital assets; or (iii) financial, accounting, legal, or tax advice. Digital assets, including stablecoins and NFTs, can involve a high degree of risk, can fluctuate greatly, and can even become worthless. Profits may be subject to capital gains tax. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition. Please consult your legal/tax/investment professional for questions about your specific circumstances.

Aviso legal
Este conteúdo é fornecido apenas para fins informativos e pode abranger produtos que não estão disponíveis na sua região. Não se destina a fornecer (i) aconselhamento ou recomendações de investimento; (ii) uma oferta ou solicitação para comprar, vender ou deter ativos de cripto/digitais, ou (iii) aconselhamento financeiro, contabilístico, jurídico ou fiscal. As detenções de ativos de cripto/digitais, incluindo criptomoedas estáveis, envolvem um nível de risco elevado e podem sofrer grandes flutuações. Deve ponderar cuidadosamente se o trading ou a detenção de ativos de cripto/digitais são adequados para si, tendo em conta a sua situação financeira. Consulte o seu profissional jurídico/fiscal/de investimentos para tirar dúvidas sobre as suas circunstâncias específicas. As informações (incluindo dados de mercado e informações estatísticas, caso existam) apresentadas nesta publicação destinam-se apenas para fins de informação geral. Embora tenham sido tomadas todas as precauções razoáveis na preparação destes dados e gráficos, a OKX não assume qualquer responsabilidade por erros ou omissões aqui expressos.

© 2025 OKX. Este artigo pode ser reproduzido ou distribuído na sua totalidade, ou podem ser utilizados excertos de 100 palavras ou menos deste artigo, desde que essa utilização não seja comercial. Qualquer reprodução ou distribuição do artigo na sua totalidade deve indicar de forma clara: “Este artigo é © 2025 OKX e é utilizado com permissão.” Os excertos permitidos devem citar o nome do artigo e incluir a atribuição, por exemplo, "Nome do artigo, [o nome do autor, caso aplicável], © 2025 OKX." Alguns conteúdos podem ser gerados ou ajudados por ferramentas de inteligência artificial (IA). Não são permitidas obras derivadas ou outros usos deste artigo.

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