OKX ZERO Trading Fees event FAQs
1. Who can participate in this event?
This event is exclusively for new users who registered a new account on OKX from 6 Jul 2023 14:00 UTC+8.
You'll need to sign up and complete identity verification before selecting Join Now button to be able to participate.
Ensure that the display has changed to show Joined after you've selected to confirm your participation in the activity.
2. How do I participate in this ZERO Trading Fees event?
- Select Register button to sign up for your OKX account on okx.com
- Complete identity verification to eligible for the event's fee rebate. You can check your verification status here.
- Once you have completed verification, select Join Now on the banner on top of the page or within the card for step 3 to participate in this event.
- Once the button shows Joined, your participation has been successfully recorded and confirmed.
Your first trading fee rebate card will be credited to your account within 20 minutes.
3. Where can I check my identity verification level?
You can check your verification status here. To participate in this campaign, you will need to be a newly registered user and complete identity verification.
4. What are rebate cards?
Rebate cards are rewards sent to your OKX account to be used as a cashback of a part of, or whole of your trading fees depending on the campaign.
When a trading fee is incurred and paid, OKX will deduct the equivalent amount from your rebate card and credit it to your funding account the next day.
5. When will I get my rebate card?
Your first rebate card will be credited to your OKX account within 20 minutes after you have successfully enrolled into this event. You will receive an email and app notification with the information regarding the rebate card value and expiry date once the card has been credited.
Subsequent rebate cards will be sent within 20 minutes after you have used up the allocated 100 USDT from the rebate cards.
The eligible fee rebate will be credited back to your funding account the next day.
Check for rebate card and remaining balance here.
6. Why are subsequent rebate cards sent out after the first card has been used up?
We would like to give more crypto enthusiasts the chance to switch to OKX and try our platform.
By sending the subsequent 100 USDT rebate cards after the previous card balance has been utilised, we will be able to extend the promotion to more traders like yourself!
Keen to invite your friends to enjoy this promotion? Check out our referral rewards here.
Your referred friend will receive an instant rebate fee card when they sign up and join the Zero Trading Fees activity now.
7. I've fulfilled the requirements but have yet to receive my rebate card
If you have successfully enrolled in this promotion, there would have been a prompt to confirm successful participation at point of enrolment and the button will now display Joined.
Your first rebate card will be credited to your OKX account within 20 minutes after you have successfully enrolled into this event.
If the card has yet to be credited in your account after 24 hours of successful enrolment, please reach out to our customer support team for assistance.
Check for rebate card and remaining balance here.
8. What is the maximum rebate card for each user?
The rebate cards will be credited in nominals of 100 USDT each
The maximum value of rebate card distributed per user will be 2,000 USDT, distributed in 20 instances.
After trading $100,000 and using up the existing rebate card balance, you will receive the next 100 USDT rebate card within 20 minutes - up to a maximum of 2,000 USDT trading fee rebate per user.
9. How do I use the fee rebate card?
The rebate cards will be credited in nominals of 100 USDT each.
When a trading fee is incurred and paid, OKX will deduct the equivalent amount from your rebate card and credit it to your funding account the next day.
Ensure that you have sufficient funds to start trading prior to the fee rebate that will be credited the next day.
Check for rebate card and remaining balance here.
10. What if the trading fee exceeds my rebate card amount?
Rebate cards are rewards sent to your OKX account to be used as a cashback of a part of, or whole of your trading fees depending on the campaign.
When a trading fee is incurred and paid, OKX will deduct the equivalent amount from your rebate card and credit it to your funding account the next day.
The subsequent rebate card will be issued within 20 minutes after the existing rebate card balance has been used up completely. Ensure that you have sufficient funds to continue trading prior to the fee rebate that will be credited the next day.
11. Is there a limit to the number of rebate cards and participants for the event?
Each 100 USDT rebate card is only issued after the previous card has been utilised. This is to ensure fairness and let more crypto enthusiasts try trading at OKX with zero fee.
The total reward pool is 250,000 USDT. By sending the subsequent 100 USDT rebate cards after the previous card balance has been utilised, we will be able to extend the promotion to more traders like yourself!
12. I'm not able to select "Join Now" button. Why?
This event is exclusively for new users who registered a new account on OKX from 6 Jul 2023 14:00 UTC+8.
You will need to sign up and complete identity verification before selecting Join Now button to be able to participate.
Ensure that the display has changed to show Joined after you've clicked to confirm your participation in the activity.
If you have fulfilled the sign up and identity verification requirement, please check the terms and conditions for detailed eligibility details.