Support center

Here to help you 24/7

Quick tools, fast fixes

Download OKX app tutorial (android)

Change authenticator app

Verify official channels

Check OKX system status

Change phone number

Change email address

Change login password

Freeze account

Close account

Join video call appointment

Top questions

View more
Identity linked to another account: verification and ownership FAQ
Updated on 28 Aug 2026
AI Builder Program Integration Guide
Updated on 26 Aug 20263
Perpetual swaps FAQ
Updated on 17 Aug 2026
WalletConnect FAQ
Updated on 10 Aug 2026
Why can’t I withdraw funds?
Updated on 5 Aug 20265

Getting started

View more
OKX SG Beginner's Guide
Updated on 11 Aug 20266
How do I verify my identity with Singpass?
Updated on 11 Aug 20266
What are the spot trading guidelines for copy traders?
Updated on 26 Aug 2026283
A beginner's guide to identity verification
Updated on 25 Aug 20266,513
How do I buy and sell crypto with a third party?
Updated on 26 Aug 2026678

FAQ

View more

Pay

Pay general info
OKX Card

Risk and fraud

Fraud prevention
Account and wallet safeguard measures

Deposit and withdrawal

Crypto deposit
Crypto withdrawal
Cash deposit
Proof of reserves
Cash withdrawal

Buy and sell crypto

P2P ads & merchants
P2P orders management
P2P trading risks
Debit and credit cards
Third-party payment channels

Trading

Event Contracts
Convert
Spot trading
Futures
Trading bots
Copy trading
Margin trading
Liquid marketplace
Trading general info

Programs and promotions

Affiliates
Referrals
Rewards

Account, security, and verification

App download and update
Individual verification
Account management and security
Institutional onboarding

Others

Miscellaneous

Announcements

View more
New listings
Delistings
Trading updates
Deposit/withdrawal suspension
P2P trading
Web3

Product documents

View more
Basic trading rules
Risk management
Spot & margin trading
Perpetual/expiry futures
Options
Pre-market futures