FAQ

Deposit and withdrawal

Travel Rule FAQ
Published on 20 Jul 2023Updated on 23 Aug 20244
How long does it take for a deposit to be completed?
Published on 17 Oct 2024Updated on 13 May 2025147
What are untradable assets?
Published on 26 Sept 2023Updated on 18 Apr 20253,408
Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Published on 22 Aug 2023Updated on 1 Apr 2025383
Travel Rule FAQ
Published on 20 Jul 2023Updated on 19 May 2025690
Why is my withdrawal taking longer than usual?
Published on 29 Feb 2024Updated on 15 Apr 202568
Where can I find the minimum deposit amount required for non-BTC?
Published on 16 Oct 2024Updated on 1 Apr 202529
Why is there a minimum deposit amount for non-BTC?
Published on 16 Oct 2024Updated on 1 Apr 202516
Where can I find the minimum BTC amount required for deposits?
Published on 15 Oct 2024Updated on 1 Apr 202521
Why is there a minimum amount to deposit BTC?
Published on 15 Oct 2024Updated on 1 Apr 202510
What should I do if I deposit BTC less than minimum amount?
Published on 15 Oct 2024Updated on 1 Apr 202516
Why is my deposit locked?
Published on 19 Dec 2023Updated on 6 Jun 2025818
Why is my deposit/withdrawal suspended?
Published on 31 Aug 2023Updated on 26 May 2025625
How do I deposit Bitcoin (BTC) with OKX’s lightning network?
Published on 22 Aug 2023Updated on 1 Apr 20251,714
Why is my accessible balance lower than my funds unavailable for withdrawal?
Published on 13 May 2024Updated on 1 Apr 2025262

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