FAQ

Deposit and withdrawal

What are untradable assets?
Published on 26 Sept 2023Updated on 18 Apr 20253,275
Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Published on 22 Aug 2023Updated on 1 Apr 2025365
Travel Rule FAQ
Published on 20 Jul 2023Updated on 1 Apr 2025679
Why is my withdrawal taking longer than usual?
Published on 29 Feb 2024Updated on 15 Apr 202567
Where can I find the minimum deposit amount required for non-BTC?
Published on 16 Oct 2024Updated on 1 Apr 202521
Why is there a minimum deposit amount for non-BTC?
Published on 16 Oct 2024Updated on 1 Apr 202512
Where can I find the minimum BTC amount required for deposits?
Published on 15 Oct 2024Updated on 1 Apr 202519
Why is there a minimum amount to deposit BTC?
Published on 15 Oct 2024Updated on 1 Apr 20256
What should I do if I deposit BTC less than minimum amount?
Published on 15 Oct 2024Updated on 1 Apr 202515
Why is my deposit locked?
Published on 19 Dec 2023Updated on 1 Apr 2025771
Why is my deposit/withdrawal suspended?
Published on 31 Aug 2023Updated on 15 Apr 2025585
How do I deposit Bitcoin (BTC) with OKX’s lightning network?
Published on 22 Aug 2023Updated on 1 Apr 20251,457
Why is my accessible balance lower than my funds unavailable for withdrawal?
Published on 13 May 2024Updated on 1 Apr 2025230
Satoshi test FAQ
Published on 28 May 2024Updated on 1 Apr 202533
How do I unlock my deposit when the Travel Rule additional verification is required?
Published on 29 Apr 2024Updated on 1 Apr 202599

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