FAQ

Pay general info

Pay wallet auto top-up FAQ
Published on May 14, 2026Updated on Aug 10, 202613
Why do I see Pay products in both Simple Mode and Pay Mode?
Published on Jan 27, 2026Updated on Aug 11, 20261
Pay passkey setup FAQ
Published on Dec 18, 2025Updated on Aug 11, 20261
How to fix Pay passkey error on Android devices
Published on Dec 8, 2025Updated on Aug 5, 202650
How do I add funds into my Pay balance?
Published on Jul 3, 2025Updated on Aug 11, 20264
Convert to Pay FAQ
Published on May 23, 2025Updated on Aug 12, 202629
How do I activate my Pay?
Published on May 2, 2025Updated on Aug 11, 20265,020
How do I transfer funds in Pay?
Published on Apr 28, 2025Updated on Aug 12, 202612
How do I send crypto gifts in IM on Pay?
Published on Apr 28, 2025Updated on Aug 12, 202625
How do I access my rewards on Pay?
Published on Apr 28, 2025Updated on Aug 12, 202659
How can I send/accept payments in IM on Pay?
Published on Apr 28, 2025Updated on Aug 12, 202643
Pay Passkey FAQ
Published on Apr 28, 2025Updated on Aug 11, 2026208
OKX Pay account FAQ
Published on Apr 28, 2025Updated on Aug 11, 2026557
Pay FAQ
Published on Apr 28, 2025Updated on Aug 11, 20262,712

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