FAQ

Crypto withdrawal

Address type upgrade FAQ
Published on Aug 26, 2025Updated on Sep 4, 202597
How do I make a withdrawal? (web)
Published on Aug 22, 2023Updated on Aug 1, 20251,379
What should I do if the other platform didn't receive my withdrawal?
Published on Oct 18, 2024Updated on May 15, 2025509
What should I do if my withdrawal isn't successful?
Published on Oct 17, 2024Updated on Apr 1, 2025173
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Aug 5, 20254,636
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Jul 24, 202518,486
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Jun 4, 20255,324
What should I do if I accidentally deposit crypto that OKX doesn't support?
Published on Sep 26, 2023Updated on Aug 4, 20251,435
Crypto available for withdrawal FAQ
Published on Jan 25, 2024Updated on Aug 29, 20253,609
How do I enable allowlist? (web)
Published on Aug 14, 2023Updated on Apr 1, 2025379
How do I check the status of my returned withdrawal?
Published on Oct 30, 2023Updated on Sep 7, 2025245
How do I enable allowlist? (app)
Published on Aug 14, 2023Updated on May 13, 20251,685
Travel Rule FAQ
Published on Jul 20, 2023Updated on Jun 11, 2025744
Why is my withdrawal taking longer than usual?
Published on Feb 29, 2024Updated on Aug 28, 2025119
Why is my accessible balance lower than my funds unavailable for withdrawal?
Published on May 13, 2024Updated on Apr 1, 2025295

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