FAQ

Deposit and withdrawal

How do I make a deposit? (app)
Published on Aug 22, 2023Updated on Apr 14, 2025109,526
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Apr 16, 20253,621
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Published on Oct 21, 2024Updated on Apr 1, 202550
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Apr 18, 202511,439
How do I make a deposit? (web)
Published on Aug 13, 2023Updated on Apr 16, 20254,327
How do I make a withdrawal? (web)
Published on Aug 22, 2023Updated on Apr 16, 20251,209
How do I check my deposit progress?
Published on Aug 13, 2023Updated on Apr 16, 20256,733
How do I find my deposit address and tag/memo/comment?
Published on Aug 22, 2023Updated on Apr 18, 202549,419
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Apr 1, 202516,677
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Published on May 10, 2023Updated on Apr 22, 2025166
What should I do if my withdrawal isn't successful?
Published on Oct 17, 2024Updated on Apr 1, 2025122
How do I select the correct network for my crypto withdrawals and deposits?
Published on Aug 22, 2023Updated on Apr 16, 202519,348
What should I do if the other platform didn't receive my withdrawal?
Published on Oct 18, 2024Updated on Apr 9, 2025323
What should I do if I accidentally deposit crypto that OKX doesn't support?
Published on Sep 26, 2023Updated on Apr 16, 20251,073
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Apr 9, 20255,064

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