FAQ

Getting started

Why is my deposit/withdrawal suspended?
Published on Aug 31, 2023Updated on Jan 26, 2026945
How do I authorize a new device when I log in?
Published on Aug 31, 2023Updated on Feb 2, 202613,473
What's OKX Drops?
Published on Aug 30, 2023Updated on Jan 27, 202674
How do I use my Smart Account?
Published on Aug 30, 2023Updated on Nov 17, 202512,988
How do I delete my AA Smart Account?
Published on Aug 30, 2023Updated on Sep 12, 2025211
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Sep 8, 202515,650
Disclaimer for machine translation
Published on Aug 29, 2023Updated on Oct 8, 202595
What's Private Copy Trading?
Published on Aug 29, 2023Updated on Jan 21, 20261,736
OKX DEX User Guide (Web)
Published on Aug 25, 2023Updated on Nov 7, 20251,002
What's a private key/seed phrase?
Published on Aug 24, 2023Updated on Feb 3, 20262,717
OKX DEX user guide (app)
Published on Aug 24, 2023Updated on Jan 27, 20265,822
How do I create/import an OKX wallet?
Published on Aug 24, 2023Updated on Nov 17, 20253,739
OKX wallet FAQ
Published on Aug 24, 2023Updated on Feb 5, 20262,860
How do I manage my assets in my OKX wallet? (web)
Published on Aug 22, 2023Updated on Nov 17, 2025389
Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Published on Aug 22, 2023Updated on Jan 27, 2026413

Showing 301-315 of 404 articles