How long does it take to complete my identity verification?

Published on Sep 5, 2023Updated on Apr 12, 20242 min read1,335

OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification:

Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours.

Note:

  • Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here.

  • During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.

  • You will receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.

Disclaimer
This article/blog is provided for informational purposes only. It represents the views of the author(s) and does not represent the views of OKX. It is not intended to provide (i) investment advice or an investment recommendation; (ii) an offer or solicitation to buy, sell, or hold digital assets; or (iii) financial, accounting, legal, or tax advice. Digital asset holdings, including stablecoins and NFTs, involve a high degree of risk, can fluctuate greatly, and can even become worthless. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition. The products and services referred to here may not be available in your region. Please refer to the OKX Terms of Service for more details.