"Customer A requested their data and received Customer B's financial information instead."
This isn't a sophisticated cyberattack. It's a system failure that's happening right now with AI-powered workflows.
The issue? AI agents process information differently than traditional software – often without the clear boundaries we're used to.
At Civic, we're seeing organizations implement Model Context Protocol servers without proper access controls.
These servers act as bridges between AI agents and business systems, creating significant vulnerability points.
The fix starts with authentication at the infrastructure level.
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