Code of Conduct - OKX Argentina

發佈於 2025年8月5日更新於 2025年8月5日閱讀時長 4 分鐘

Published on 5 Aug, 2025

This Code of Conduct ("Code") has been prepared in accordance with Section 25 of Argentine Securities Exchange Commission Resolution No. 1058/2025. This Code applies to all employees, officers, consultants, agents, representatives, suppliers, and independent contractors operating or working for OKX Fintech, S.A. de C.V. (Argentine Branch) (“OKX Argentina”).

This Code sets out the minimum standards of conduct, customer protection, and regulatory compliance expected from all personnel acting on behalf of OKX Argentina. Further, the principles of good practice outlined in this Code, have been developed to promote the integrity and effective functioning of OKX Argentina.

1. GENERAL AND SPECIFIC PRINCIPLES OF EMPLOYEE CONDUCT

All employees and representatives of OKX Argentina must act with integrity, transparency, and accountability at all times. The following principles govern OKX Argentina's personnel conduct:

  • Integrity and Ethics: Always act in accordance with applicable laws, internal policies, the highest ethical standards, and professional conduct.

  • Professionalism: Ensure courteous, diligent, and fair treatment of customers and colleagues. Ensure accountability by acting within the scope of their employment and contractual duties.

  • Compliance Culture: Promote and adhere to the OKX Argentina's compliance program, including anti-money laundering, sanctions, and privacy obligations.

  • Good Judgment: Act responsibly and escalate potential misconduct or regulatory breaches immediately to Compliance.

2. CUSTOMER PROTECTION STANDARDS

OKX Argentina is committed to ensuring the fair and transparent treatment of all its customers. OKX Argentina's customer protection framework includes:

  • Clear Communication: OKX Argentina commits to provide timely and accurate information about all its products and services to its customers.

  • Right to Information: Customers are entitled to receive clear explanations of their rights, terms of service, fees, and applicable risks.

  • Complaint Handling: Customers may file complaints through designated channels previously informed. All complaints will be addressed fairly and promptly.

  • Data Privacy: OKX Argentina protects customers’ information in compliance with applicable privacy laws and OKX Argentina policy, taking all reasonable measures to protect and preserve the confidentiality and privacy of OKX Argentina's customers information.

  • Right to Withdraw: Customers may terminate their relationship with OKX Argentina at any time, subject to applicable terms and conditions.

3. CONFLICTS OF INTEREST POLICY

Preventing conflicts of interest is essential to maintaining compliance with this Code and ethical conduct. Employees, directors, managers and attorneys-in-fact must avoid situations in which personal, financial, or other interests conflict with their duties to OKX Argentina or its customers.

  • Disclosure Requirement: All staff must disclose immediately any potential conflicts of interest (e.g., business interests, family relationships, external engagements) upon joining OKX Argentina and during annual declarations.

  • Prior Approval: Staff must obtain written approval from OKX Argentina's compliance team before engaging in any activity that could pose a conflict of interest.

  • Transparency: All decisions must prioritize the best interest of customers and OKX Argentina.

4. FAIR TREATMENT OF CUSTOMERS

OKX Argentina is committed to ensuring all customers are treated fairly and without discrimination of any kind.

  • Equal Access: All customers of OKX Argentina receive access to services without arbitrary or biased restrictions.

  • Non-Discrimination: No customer of OKX Argentina shall be treated unfavorably based on nationality, gender, socioeconomic status, or any other protected characteristic.

  • Transparent Practices: Marketing, pricing, and service terms of OKX Argentina must be truthful, clear, and not misleading.

  • Responsible Communication: All employees of OKX Argentina must communicate with customers respectfully, professionally, and in compliance with OKX Argentina's guidelines.

5. ANTI-MONEY LAUNDERING (AML), COUNTER-TERRORISM FINANCING (CTF) AND PROLIFERATION FINANCING PREVENTION

OKX Argentina strictly complies with applicable AML/CTF regulations and enforces robust internal policies to prevent illicit use of our platform and/or products and services.

  • Know Your Customer (KYC): OKX Argentina applies risk-based due diligence to verify the identity and business purpose of customers.

  • Suspicious Activity Monitoring: All employees of OKX Argentina are trained to recognize red flags and escalate suspicious transactions.

  • No Tipping Off: It is strictly forbidden to inform OKX Argentina's customers of any internal investigation or suspicious transaction report filed.

  • Ongoing Screening: Customers and transactions are screened regularly against applicable sanctions and watchlists.

  • Risk Mitigation: OKX Argentina enforces controls to detect and prevent transactions related to money laundering, terrorism financing and weapons of mass destruction.

RECORD RETENTION

OKX Argentina shall maintain all records, including but not limited to customer agreements, customer identity records, communications with customers, customer instructions, transactions activities, etc., for at least ten (10) years.

FINAL PROVISIONS

Any violation of this Code may result in disciplinary action, including suspension or termination, and may be reported by OKX Argentina to regulators, as required by law.

For questions, concerns, or to report a potential violation, please contact: support.arg@okx.com