Updates on the P2P marketplace Ads recommendation logic


To continue providing the best P2P trading experience, we've introduced a "Recommended" sorting feature on both web and app (Android). While the default ad sorting on the P2P marketplace will be based on price, you can also sort ads by our recommendation. The factors are determined in the following sequence:

Advertiser tier (Diamond=super>lite) > quality of advertiser > price of ad > ad creation time

  1. Factors that affect the quality of advertisers include:
  • Complaints against the advertiser on the following aspects:
    • Reminders to release crypto,
    • Unable to pay as a buyer,
    • Click "Paid" without payment
  • Order cancellation data
    • Unable to contact the advertiser,
    • Bad service/attitude,
    • Fake payment methods
  • Transaction data
    • The number of served users,
    • The average time taken to release crypto,
    • The rate of being blocked by users,
    • The rate of order cancellation,
    • The rate of order completion
  1. How to define a high-quality advertiser?
  • Order cancellation rate ≈ 0
  • Transacted with a high number of users in the past 30 days
  • Favorite rating and good feedback rating ≈ 99%
  • Blocking rate / negative feedback ≈ 0
  • Average release crypto time or average payment time < 120s
  • Order completion rate ≈ 99%
  • Risk grade = no risk
  1. How to create an ad with a higher rank on the marketplace?
  • Set an attractive and reasonable price
  • Maintain good behavior throughout your P2P transactions
  • Abide by our advertiser regulations and maintain a good reputation
As "quality of advertiser" has a stronger weightage than "Price" in the "Recommended" sorting logic, please follow the rules above if you also want your ad to get a higher rank in the marketplace when sorting by recommendation.
If you have any questions about the recommended logic, you can contact your BD (P2P Manager) to understand the details.
If you don't know or don't have a BD in your region, you can contact our customer support for help.

Risk warning:
Cryptocurrency trading is subject to high market risk. Please make your trades cautiously. You are advised that OKX is not responsible for your trading losses.
Thanks for your support!
January 25, 2023 (UTC)