Terms of Service - OKX Financial

Published on 31 October 2025

Thank you for visiting OKX.com or the OKX app (the "Site"). These Terms of Service constitute a legally binding agreement between the OKX Platform (as defined below) and you (hereinafter referred to as "User," "user," "You," or "you") and governs your use or access to the OKX Platform and/or the Services. By accessing or using the Site or our Services (including the OKX Platform) you are deemed to have read, understand and irrevocably consent to all of the terms contained herein, as may be updated and amended from time to time, so please read them all carefully.

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OKX FINANCIAL PTE. LTD. ("OKX FINANCIAL") IS NOT LICENSED, APPROVED OR REGULATED BY ANY REGULATORY AGENCY, INCLUDING BUT NOT LIMITED TO THE MONETARY AUTHORITY OF SINGAPORE, NOR ARE THE SERVICES PROVIDED BY OKX FINANCIAL, INCLUDING PAYMENT TOKEN DERIVATIVES ("PTDs") AND STRUCTURED PRODUCTS, REGULATED BY ANY SUCH REGULATORY AUTHORITY IN SINGAPORE OR OTHER JURISDICTION.

FOR THE AVOIDANCE OF DOUBT, OKX FINANCIAL IS NOT LICENSED OR REGULATED TO PROVIDE DIGITAL PAYMENT TOKEN (DPT) SERVICES OR ANY OTHER PAYMENT SERVICE DEFINED UNDER THE PAYMENT SERVICES ACT 2019 OF SINGAPORE.

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The Services set out in these terms are available to users of OKX Financial only. The facilitation of the Services and the OKX Platform together comprise the Services. All terms and provisions set out in the OKX Terms of Service are incorporated by reference with the same force and effect as though fully set forth herein. To the extent that there is any conflict between these terms and the OKX Terms of Service or any other terms on OKX.com, these terms will prevail.

YOU SHOULD READ THESE TERMS CAREFULLY

Please read these terms carefully before you start to use our Services. These terms give you information about how we will provide our Services to you, how these terms may be changed or ended, what to do if there is a problem and other important information.

For avoidance of doubt, this Agreement does not apply to services not offered by OKX Financial but by other OKX Group entities pursuant to their own service terms. You will need to separately accept their respective terms of service before using such services. You can find a copy of the terms governing other services here: OKX Terms of Service.

Please review the OKX Financial Risk Disclosure and the OKX Risk & Compliance Disclosure before using OKX Financial’s Services and entering into any contracts with OKX Financial on the OKX Platform.

CHANGES TO THESE TERMS

We may make changes to these terms from time to time (including any part of the OKX Platform or Services, or the policies and terms that apply to the OKX Platform or Services) and will take steps to bring any such change to your attention (such as by sending you an email notifying you of the change). However, it remains your responsibility to check these terms from time to time to ensure that you agree with them, and your continued use of the Services after any change to these terms will be deemed to be your acceptance of the change.

HOW TO INTERPRET THESE TERMS

Where we, us, ours, are used in these terms, it means OKX Financial. Unless otherwise defined herein, all capitalised terms used shall have the same meanings ascribed to them in the OKX Terms of Service.

QUESTIONS ABOUT HOW TO USE THE OKX PLATFORM?

If you have any questions about how to use the OKX Platform, please contact our Support Center.

FIND OUT MORE ABOUT OUR OTHER SERVICES

Members of the OKX Group provide other products and services (i.e., products and services which are not the Services). Go to our website to get a copy of the terms governing other services (including the terms that govern provision of the OKX Platform and Web3 services). These other products and services may not be available to you.

HOW WE HANDLE YOUR PERSONAL INFORMATION & HOW TO OPT OUT OF MARKETING

Refer to our Privacy Policy for information about how we handle your personal information. Please note that we may need to request further personal information when providing services to you in order to fulfill travel rule requirements.

You can opt out from these marketing communications at any time by following the unsubscribe link within any marketing communications sent to you or by contacting our Customer Service.

1. Eligibility for using our Services

1.1 In order to use the OKX Platform and any Services offered by OKX Financial, you must establish an Account and satisfy our eligibility criteria (as we may determine from time to time).

1.2. You have consented to be treated as an Accredited Investor as defined under the Securities and Futures Act 2001 of Singapore ("SFA") and shall maintain your status as an Accredited Investor for the duration of your use of OKX Financial's Services to you.

2. Your Account

Registration

2.1 In order to use the OKX Platform, including our Services and Products, you must have a user account verified on the OKX Platform.

2.2 You may not have more than one Account without our express agreement, except where you wish to act in different capacities (for example, in your personal capacity and in your capacity as trustee, in which case, you may have an Account for each capacity).

2.3 You agree to provide accurate, current and complete information during the Account registration process and to update such information by accessing your Account to keep your Account accurate, current and complete.

2.4 Once you have successfully registered for an Account on the OKX Platform, you will become a user and will get a username and password.

2.5 You represent and warrant that you are, and will at all times maintain your status as, an Accredited Investor as defined under the SFA, having expressly opted-in to such status and agreeing to provide verification documentation to OKX Financial upon request.

3. Risk Statement

3.1 This clause is not exhaustive. It is not intended to disclose or discuss in detail all of the risks associated with trading or holding Digital Assets or the use of the Services. You should ensure that your decisions are made on a well‑informed basis and you should undertake your own assessment as to the suitability of trading in Digital Assets in light of your experience, objectives, financial resources, and your specific needs and requirements.

3.2 The market for Digital Assets is new and rapidly developing, and the risks of trading Digital Assets are not fully understood. As such, we may update this risk statement periodically to list additional risks in transacting in Digital Assets, but accept no liability whatsoever in the event that any risk is not addressed in this risk statement.

3.3 Your acknowledgement and agreement as to risks. Your use of the Services, and acquisition of any Products, means that you confirm and agree that:

(a) You understand the risks associated with Digital Assets and their related transactions;

(b) You accept and assume all risks and Losses associated with the Services, Products and transactions involving Digital Assets. If required, you should seek advice from an independent financial advisor on the risks involved using the Services, acquiring any Products or transactions involving Digital Assets.

3.4 Nature of Digital Assets.

(a) There is no assurance that a person who accepts Digital Assets as a form of payment, or a store of value, will continue to do so in future.

(b) Digital Assets are generally considered a high-risk asset class.

(c) The nature of Digital Assets may be very complex, and their terms, features, and/or risks may not be readily or fully understood due to the complex structure, novelty and reliance on technological features.

3.5 Value of Digital Assets and the risk of loss.

(a) The value of Digital Assets is highly unpredictable, with significant price fluctuations within short period of time, and may be zero. You can lose all, or a substantial portion, of the value of Digital Assets in a short period of time. You should only invest capital you can afford to lose.

(b) There is a risk of significant economic loss when buying, selling, holding, or investing in Digital Assets and engaging in their related transactions.

(c) The value of Digital Assets is not guaranteed or backed by any government, and may not be backed by any intrinsic asset value or assets supporting their price.

(d) The use of instructions in relation to Orders may not necessarily limit losses to the expressed amount and market conditions may make it impossible to Fill an Order or to obtain the limit price.

(e) Trading in Digital Assets and entering into any Contracts is not appropriate for a person with limited resources, limited investment experience, or a low risk appetite to investment or trading losses.

3.6 Past performance. The value of Digital Assets can go up or down. Any data on the past performance of a Digital Asset does not guarantee, and is not a reliable indicator of, future performance.

3.7 Availability of Services risk. We do not guarantee that the Services will be available at any particular time, or that the Services will not be subject to unplanned service outages, network congestion or any other Event Outside Our Control. It may not be possible for you to buy, sell, store, transfer, send or receive Digital Assets when you wish to.

3.8 Liquidity risk. When there is insufficient liquidity in the market it may be difficult or nearly impossible to liquidate a position or you may only be able to liquidate a position at a loss. This may be caused by many reasons, including the absence of buyers, limited buy/sell activity, or underdeveloped secondary markets.

3.9 Regulatory risk.

(a) The Services and Contracts entered into on the OKX Platform are not regulated in any jurisdiction in which they are offered. Laws and regulations that may be promulgated in the future may have an adverse effect on Digital Assets, the Services and Contracts and the ability of OKX Financial to offer them to you.

(b)The regulatory environment concerning cryptocurrencies and Digital Assets is unsettled and rapidly evolving. The application and interpretation of existing Applicable Laws and Regulations are often largely untested and there is a lack of certainty as to how they will be applied. New laws and regulations may be promulgated in the future that apply to blockchain technology, Digital Assets, and related services providers, and no assurance can be given that any such changes will not adversely affect Digital Assets generally or the Services and Contracts. It is not possible to predict how such changes would affect the availability, price and liquidity of PTDs, Digital Assets generally, or the Services and Contracts.

(c) Regulatory actions could negatively impact cryptocurrencies and Digital Assets in various ways, including, for purposes of illustration only, through a determination (with retrospective or prospective effect) that Digital Assets and/or derivative contracts with Digital Assets as underlying are regulated financial instruments requiring related service providers to be licensed, approved, registered or otherwise regulated in certain jurisdictions. OKX Financial may have to restrict the availability of certain Services or Contracts based on (among other things) the characterisation of the underlying Digital Asset, or disallow you based on (among other things) your citizenship, domicile, place of incorporation, residence or location, and/or investor status from engaging in any transactions on the OKX Platform, if doing so becomes commercially unsustainable or legally prohibited at OKX Financial's sole and absolute discretion. Any such regulatory action could materially affect the availability, price and liquidity of the Services and the Contracts.

(d) You understand that ultimately it is your sole responsibility to make sure that you comply with all applicable regulations applicable to you before using our Services. We strictly state that we do not permit the use of our Services by users from a jurisdiction in which the use of our Services is not permitted, and you should not proceed further.

3.10 Other risks. Website and internet pages, investor relations releases, oral or written outlooks, presentations, audio and video recordings of events, and other publications from websites may contain optimistic, forward-looking statements that reflect our and our management’s current views with respect to prospective projects and events. Certain words, including but not limited to, “anticipate,” “assume”, “believe”, “estimate”, “expect”, “intend”, “may”, “plan”, “project”, and “should”, as well as other expressions that often identify forward looking statements. These statements are subject to risks, uncertainties, and changes due to many factors, including but not limited to: changes in Digital Asset and Fiat Currency exchange rates, and commodity prices; the introduction of new and/or competing technology and ideas; increased market incentives; and a decline in demand for current Services or other products.

4. How we will communicate with you

The Services are fully digital services accessible through the OKX Platform. By using, or making an application for, our Services (including your Account(s)), you agree to receive communications (such as notices and confirmation of Orders and Trades) in digital form only (including via email, SMS or through the OKX Platform with a copy of, or hyperlink to, the relevant communication).

5. General

5.1 Governing law and disputes. These terms are governed by the law in force in Singapore. For time sensitive matters, either party may seek injunctive relief from the courts exercising jurisdiction in Singapore, and any court that may hear appeals from any of those courts. In the event of any other dispute, controversy, difference or claim, including the existence, validity, interpretation, performance, breach or termination of the terms or any dispute arising out of or relating to the terms (the "Dispute"), the parties shall:

(a) First refer the Dispute to proceedings at the Singapore International Mediation Centre (the "SIMC") in accordance with the Singapore International Mediation Centre Mediation Rules in force for the time.

(b) If the Dispute has not been settled upon the signing of a settlement agreement within ninety (90) days following the filing of a request for mediation, or within such extended period as may be agreed by the parties, such Dispute shall be referred to and finally resolved by arbitration in Singapore administered by the Singapore International Arbitration Centre ("SIAC") under the Arbitration Rules of SIAC in force when the Notice of Arbitration is submitted. The law of this arbitration clause shall be the laws of Singapore.

(c) You agree that the seat of arbitration shall be Singapore. The number of arbitrators shall be three (3). We shall appoint one (1) arbitrator and you shall appoint one (1) arbitrator. The third arbitrator shall be appointed by the Chairman of the SIAC. Such arbitrators shall be freely selected, and the parties shall not be limited in their selection to any prescribed list. The arbitration proceedings shall be conducted in English.

(d) You agree that we shall not be required to give general discovery of documents, but may be required only to produce specific, identified documents which are relevant and material to the outcome of the Dispute.

(e) Any arbitral award shall be final and binding upon the parties hereto and shall be enforceable in any competent court which has jurisdiction.

(f) No Class Action or Litigation. You agree to resolve any and all disputes with OKX Financial on an individual basis through mediation and/or arbitration in the processes set out in Clause 5.1 instead of as part of any class action or representative litigation.

5.2 We shall determine the criteria, conditions, rules, and other system specifications (including, without limitation, the trading rules) governing the Services and Contracts, including any relevant agreements and rules we may issue from time to time. This includes specific details concerning settlement mechanisms, funding times, permitted leverage, and other relevant terms for each type of Service, PTD or Contract for OKX Financial as outlined in the relevant FAQs, guidelines and pages on the OKX Financial website or app interface, as the same may be updated from time to time. Upon publication on the OKX Financial website or app interface, such content shall be incorporated by reference into and constitute a part of these terms. You are solely responsible for periodically reviewing and remaining informed of any and all such changes from time to time.

5.3 In the event of any conflict between content posted on the OKX Financial website or app interface and the OKX Terms of Service (including, without limitation, any sub-page contained in OKX's user agreements and trading rules such as the OKX Margin Trading User Agreement, OKX Options Trading User Agreement, OKX Expiry Futures Trading User Agreement, OKX Perpetual Futures Trading User Agreement, and the Trading Rules), the content posted on the OKX Financial website or app interface shall prevail.

5.4 OKX Financial reserves the right to unilaterally modify these terms (including the aforementioned contents) if necessary. Such modification may happen at any time without prior notice. If any changes are made, the revised contents may be posted on OKX Financial's website or app interface. Please regularly check the latest information posted therein to inform yourself of any changes. Your continued use of or access to the Service following the posting of any changes constitutes acceptance of those changes. If you do not agree to or accept the revised content, please stop using the Services.