P2P UAH payment method FAQ

Published on Sep 14, 2026Updated on Sep 14, 20263 min read
This information may not apply to all customers
Log in to check if the products, features, rules, and terms in this article apply to you.

Starting 15 September 2026, the affected bank payment methods will be split into two dedicated options: Card and IBAN for UAH market. Merchants need to take a few actions to keep their ads running smoothly through this transition.

What is changing for me?

After the optimization, merchants will be able to select the option that matches the payment details used for each ad:

  • Card — for payments made using bank card details.

  • IBAN — for payments made using an IBAN account number.

This separation is intended to make payment method identification clearer and help merchants manage UAH ads and payment details more efficiently.

What are the affected banks?

  • Monobank

  • A-Bank

  • PrivatBank

  • PUMB

  • Raiffeisen Bank

  • Bank Vlasnyi Rakhunok

  • Sense Bank

  • OTP Bank

  • Oschadbank

  • Izibank

How will this affect my active ads?

Once we remove the old payment methods, ads created with them may stay active — but counterparties won't be able to select that payment method anymore, which could stop them from completing an order.

To avoid order disruptions, stop using the old payment methods when posting new ads, and update your affected ads with the corresponding new Card or IBAN option.

Ads on other payment methods or markets aren't expected to be affected.

What do I need to do as a merchant?

Before the update

  1. Review your active UAH ads and flag any that use the affected bank payment methods.

  2. Confirm whether each payment account falls under Card or IBAN.

  3. If needed, delist or adjust affected ads in advance to avoid unexpected order interruptions during the transition.

  4. Check that your payment details are accurate and that the account holder information matches your verified identity.

After the update

  1. Check the status of your affected UAH ads.

  2. Select the correct new Card or IBAN payment method for each applicable ad.

  3. Review the payment details before reactivating or publishing an ad, and make sure the selected method matches the instructions shown to counterparties.

FAQ

Will all of my UAH ads be delisted?

Not necessarily. Only active ads using the affected bank payment methods may be temporarily delisted as part of the transition.

Do I need to take any action now?

Yes — review your affected UAH ads, stop using the old payment methods on new ads, and prepare to switch to the corresponding new Card or IBAN option.

Does this update apply to markets other than UAH?

No. This change applies specifically to the UAH market.

Which option should I select after the update?

Select Card if your account receives payments via card details, and IBAN if it receives payments via an IBAN account number.

What happens if I continue using an old payment method?

Your ad may stay active, but counterparties won't be able to select that payment method or complete an order. Switch to the corresponding new Card or IBAN option as soon as it's available.

If you have any questions about this update or any affected ads, please contact your P2P account manager via IM:

  • Ops Manager – Deva

  • P2P Ops Manager – CIS

Alternatively, you can reach us at p2p@okx.com.

Disclaimer
This content is provided for informational purposes only and may cover products that are not available in your region. It is not intended to provide (i) investment advice or an investment recommendation; (ii) an offer or solicitation to buy, sell, or hold crypto/digital assets, or (iii) financial, accounting, legal, or tax advice. Crypto/digital asset holdings, including stablecoins and NFTs, involve a high degree of risk and can fluctuate greatly. You should carefully consider whether trading or holding crypto/digital assets is suitable for you in light of your financial condition. Please consult your legal/tax/investment professional for questions about your specific circumstances. Information (including market data and statistical information, if any) appearing in this post is for general information purposes only. While all reasonable care has been taken in preparing this data and graphs, no responsibility or liability is accepted for any errors of fact or omission expressed herein. Both OKX Web3 Wallet and OKX NFT Marketplace are subject to separate terms of service at www.okx.com.

© 2026 OKX. This article may be reproduced or distributed in its entirety, or excerpts of 100 words or less of this article may be used, provided such use is non-commercial. Any reproduction or distribution of the entire article must also prominently state: “This article is © 2026 OKX and is used with permission.” Permitted excerpts must cite to the name of the article and include attribution, for example “Article Name, [author name if applicable], © 2026 OKX.” No derivative works or other uses of this article are permitted.

Disclaimer: Many pages on this website including, without limitation, our terms of service, product descriptions, announcements, blogs, and FAQs, have been translated using machine translation. OKX makes reasonable efforts to provide an accurate translation, however, no automated translation is perfect.

The official text for all documents on this website is English. While we have provided translated documents as a convenience to our Users, you recognize that these documents may contain discrepancies from the English version. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. In the event that any question arises with respect to the accuracy of the information contained in the translated documents, please note that the English version of those contents is the official version and will supersede any translation.