What's KYC: What to expect and why it matters?
What's KYC and why is it necessary for me to complete it?
KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.
By completing KYC, you help us:
Confirm that you are who you say you are
Comply with global financial regulations and anti-money laundering (AML) laws
Protect your account—and the broader community—against fraud, identity theft, and other misuse
Whether you're buying crypto, transferring funds, or accessing advanced features, completing KYC allows smoother and safer access.
Do I only need to complete KYC once?
Not exactly.
KYC isn’t a one-time task—it’s a continuous process that evolves with your account usage and regulatory changes. While your initial verification covers the basics, you may be asked to:
Update your information periodically, especially if your ID has expired or if regulations change
Provide additional documents when your activity level increases or patterns shift significantly
Answer follow-up questions as part of a deeper review process, known as enhanced due diligence (EDD)
This helps us keep your profile up to date and ensures the ongoing safety of your account.
What steps are involved in KYC?
KYC involves several layers of verification depending on your activity, region, and risk profile. Here's what the process may include:
1. Identity Verification
Upload a clear photo of a government-issued ID (passport, national ID, or driver’s license)
Take a live selfie or use facial recognition to match your ID
Our system checks for document validity and tampering using secure verification tools
2. Customer Due Diligence (CDD)
Share basic background details such as:
Your occupation
Your source of income
How you plan to use the platform (for example, trading, staking, holding)
These details help us tailor services and spot abnormal behavior
3. Enhanced Due Diligence (EDD)
If your account is flagged for higher risk (for example, high-volume transactions or politically exposed persons), we may request:
Proof of address (utility bill, bank statement)
Source of funds or wealth (for example, payslips, business documents)
This step ensures transparency and compliance with stricter regulatory requirements
4. Ongoing monitoring
We monitor your account activity in real time using advanced systems
If we detect unusual transactions or behavior, we may contact you for clarification
This helps stop fraud before it affects you
5. KYC refresh
You may be asked to reconfirm or update your details—especially when your ID expires, or laws in your region change
6. Periodic review
We regularly assess whether your current activity matches your initial profile
This helps us identify inconsistencies and strengthen our platform's integrity
Why am I being asked to verify again?
Reverification isn’t a sign of trouble—it’s a routine part of KYC maintenance. You may be asked to verify again to:
Reconfirm your identity for account protection
Prevent unauthorized access or financial fraud
Maintain compliance with updated local and international regulations
Rest assured, your data is encrypted and handled in accordance with data protection laws, including GDPR and other global standards.
What’s next for KYC?
We’re constantly improving the KYC experience to make it faster, safer, and more user-friendly. Here’s what to expect:
Faster processing times through automation and AI-driven verification
Stronger security with encrypted storage and facial recognition tools
Privacy-centric updates that minimize unnecessary data exposure
Broader support for global ID types and regional verification options
As regulations evolve, so will KYC—and we’re committed to keeping your experience seamless and secure.