Notice on Suspending ETH and ERC20 Tokens Withdrawal

Published on Dec 6, 2017Updated on Apr 4, 20242 min read

Dear Valued Customers,

Due to abnormal congestion of the ETH network, the deposits and withdrawals of ETH and other ERC20 protocol tokens cannot be processed properly, therefore we have suspended the withdrawals function of all ERC20 tokens until the ETH network resume normal. During this period, it is recommended that you should try to avoid depositing and withdrawing any ETH and ERC20 tokens. The affected tokens are: ETH, EOS, XUC, OMG, SNT, STORJ, CMT and ITC. Once again, we do apologize for any inconvenience caused.

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December 6, 2017