微软给的一套AI呼叫中心解决方案,Azure+OpenAI,扔一个API请求或直接拨号,AI语音客服即可接/打电话、记录报修、面试预约等
可以呼入、呼出
实时语音对话,支持打断、静音检测、多语言TTS/ASR、定制AI语音
通话结束后即生成一个网页报告
写工单可自定义字段,比如时间、地点、其他信息等
可以定制任务流、知识库管理、定制AI语气风格
#AI语音客服

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